Lens Passport

Frequently Asked Questions

• How do I add a prescription?
  Tap the + button on the home screen. You can scan a prescription card with your camera or enter the values manually.
• What does SPH, CYL, Axis, and ADD mean?
  Open any prescription record and tap the info icon next to the values. Lens Passport explains every value in plain language.
• How does the contact lens conversion work?
  Open a glasses prescription, tap the menu (···) and choose "Convert to Contact Lens". Lens Passport uses the HSA formula to calculate the correct contact lens values.
• Is my data private?
  Yes. Your prescription data is stored on your device and may sync through your private iCloud account if iCloud sync is enabled. Lens Passport does not use ads, tracking, or third-party analytics.
• How do I export a PDF?
  Open a prescription record and tap the share icon in the top right corner.

Contact Support

Can't find what you're looking for? We're happy to help. Send us an email and we'll get back to you as soon as possible.

Privacy Policy

Lens Passport stores prescription data on your device and may sync it through your private iCloud account if iCloud sync is enabled. The app does not use ads, tracking, or third-party analytics.

For details about camera, photos, Apple Health, iCloud sync, and the optional TrueDepth-based pupillary distance measurement, please read the full Privacy Policy.