Aroma Buddy — Support

Welcome! This page helps you with common questions, restoring purchases, and contacting support.

Contact

• Email: danielw83@live.de
  We usually respond within 2–3 business days.

For refunds or billing issues, please visit Apple’s portal:

• https://reportaproblem.apple.com

Getting Started

• Discover featured oils
• Create custom blends
• Organize with collections
• Recently added blends appear on your home screen

Restore Purchases

If you previously purchased Premium:

1. Open Aroma Buddy
2. Go to the Premium menu (top-right) and tap “Restore Purchases” – or open the Premium screen and tap “Restore Purchases”
3. Make sure you’re signed into the same Apple ID you used to buy Premium.

Troubleshooting

• Premium still locked after restore:
  • Check your internet connection and try again.
  • Confirm you’re on the same Apple ID.
  • Restart the app and retry “Restore Purchases”.
• App crashes or unexpected behavior:
  • Restart your device and try again.
  • If the issue persists, email us with your iOS version and steps to reproduce.

Data & Privacy

Aroma Buddy stores your blends on your device. Purchases are processed by Apple. If you contact us by email, we use your address only to reply to your request.

Disclaimer

Aroma Buddy is for wellness and education. It does not provide medical advice.

Version Notes

• Latest: performance improvements and minor fixes.

Privacy Policy